Strict no-refund and no-cancellation policy
Last Updated: 19 November 2025
KAIZEN & INNOVATIONS operates on a strict no-refund and no-cancellation policy.
All payments made for our Services are final and non-refundable. Once you have subscribed to or purchased our Services, you will not be entitled to any refunds, whether partial or full, under any circumstances.
This Refund and Cancellation Policy ("Policy") governs the cancellation and refund terms for HOOKPULSE webhook scheduling services provided by KAIZEN & INNOVATIONS ("we", "us", "our"). By using our Services, you agree to this Policy.
ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE. This policy applies to all types of charges including but not limited to:
No refunds will be provided under any circumstances, including but not limited to:
By availing our Services, you acknowledge and agree that all charges are final and that no refunds will be processed under any circumstances.
You may cancel your HOOKPULSE account at any time through:
CRITICAL: Cancelling your account does NOT entitle you to any refunds. All payments made prior to cancellation are final and non-refundable.
After cancellation:
In exceptional circumstances, at our sole discretion, we may offer service credits instead of refunds:
Note: Service credits are not refunds and cannot be withdrawn as cash or transferred to bank accounts.
If you believe there is an error in your billing:
If you initiate a chargeback or dispute with your payment provider:
We reserve the right to modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our Services after changes constitutes acceptance of the updated Policy.
We will notify you of material changes via email to your registered email address.
By using our Services and making any payment, you acknowledge that:
KAIZEN & INNOVATIONS
Faridabad, Haryana, India
Email: kaizenandinnovations@gmail.com
For account cancellation or billing inquiries (note: refunds are not available), please contact us through our Contact Us page or email directly.
If you have any questions about our refund and cancellation policy, please contact us. Note that refunds are not available, but we are happy to assist with account management and billing inquiries.